CBCI Certificationشهادة CBCI
Connect with us:

Privacy Policy

*Last updated: 7 October 2026*

1. About This Privacy Policy

This Privacy Policy explains how Marjason Consulting DWC-LLC (“Marjason Consulting”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you:

  • Visit www.myresilientbusiness.com (the “Website”);
  • Contact us by email, telephone, website form or WhatsApp;
  • Subscribe to our communications;
  • Attend our courses, workshops, conferences or events;
  • Enquire about or engage us to provide consultancy, training or related services; or
  • Otherwise interact with us in a professional or business context.

 

This Privacy Policy should be read together with our Cookie Policy and Terms and Conditions.

2. Who We Are

Marjason Consulting DWC-LLC is registered with Dubai World Central, Government of Dubai, Dubai Aviation City Corporation, under registration number 3544.

Registered office:
Business Center, Dubai World Central
PO Box 390667
Dubai, United Arab Emirates

Email: info@marjasonconsulting.com

Marjason Consulting is responsible for deciding how and why your personal information is processed.

3. Personal Information We Collect

Depending on your relationship with us, we may collect:

  • Your name, job title, employer and professional role;
  • Your email address, telephone number and business contact details;
  • Information contained in enquiries, messages and correspondence;
  • Course registration, attendance, assessment and certification information;
  • Information necessary to provide consultancy, training or related services;
  • Contractual, invoicing, payment and transaction information;
  • Marketing and communication preferences;
  • Feedback, survey responses and event participation information;
  • Information made available through LinkedIn or other professional channels;
  • Technical information such as your IP address, browser, device, referral source and Website activity; and
  • Cookie and consent information, as described in our Cookie Policy.

 

Please do not send sensitive personal information, confidential client information or payment-card details through our contact form or WhatsApp widget.

4. How We Collect Personal Information

We may collect personal information:

  • Directly from you;
  • Through our Website forms and embedded WhatsApp chat;
  • Through email, telephone and other correspondence;
  • When you register for or attend a course, workshop, conference or event;
  • Through professional networking platforms, including LinkedIn;
  • From your employer or another organization arranging services on your behalf;
  • From training, accreditation or certification bodies, including the Business Continuity Institute and PECB, where relevant;
  • From authorized business and delivery partners; and
  • Automatically through cookies and similar technologies.

5. How We Use Personal Information

We may use personal information to:

  • Respond to enquiries and communicate with you;
  • Provide quotations, proposals and information about our services;
  • Arrange and deliver consultancy, training, workshops and exercises;
  • Administer course attendance, assessments and certifications;
  • Manage contracts, client relationships, invoicing and payments;
  • Coordinate with accreditation, certification and delivery partners;
  • Maintain business, training and financial records;
  • Improve our Website, services and customer experience;
  • Protect our Website and forms against spam, abuse and security threats;
  • Send newsletters, course announcements or other marketing communications where you have consented or where otherwise permitted by law;
  • Comply with legal, regulatory, accounting and contractual obligations; and
  • Establish, exercise or defend legal claims.

 

Depending on the circumstances and applicable law, we process personal information because:

  • You have given your consent;
  • Processing is necessary to respond to your request or perform a contract;
  • Processing is necessary to meet a legal obligation;
  • Processing is necessary to protect our legitimate business interests, provided those interests do not override your rights; or
  • Another lawful basis applies.

 

Where processing relies on your consent, you may withdraw that consent at any time.

6. WhatsApp Chat

The Website includes an embedded WhatsApp chat widget. The widget is provided by WhatsApp and Meta and is classified as a functional third-party service.

Subject to your cookie preferences, activating or using the widget may cause your browser to connect to WhatsApp or Meta and may allow them to receive technical information such as your IP address, browser and device information, Website address and interaction with the widget. WhatsApp or Meta may use cookies, local storage or similar technologies in accordance with their own policies.

When you contact us through WhatsApp, we may receive your:

  • Telephone number;
  • WhatsApp profile name and profile image;
  • Message content;
  • Attachments you choose to send; and
  • Date and time of communication.

 

We use this information to respond to your enquiry and manage our business relationship with you. WhatsApp and Meta process information independently in accordance with their own privacy policies. Information may be processed outside the UAE or the country in which you are located.

Using WhatsApp is optional. You may contact us by email or telephone instead.

7. Cookies and Similar Technologies

The Website uses cookies and similar technologies for essential website functions, security, preferences, analytics and the operation of third-party services.

Non-essential technologies are used only in accordance with your consent preferences. Further information, including the categories of cookies used and how you can change your choices, is provided in our Cookie Policy.

8. Marketing Communications

We may send you information about our courses, events and services where:

  • You have expressly agreed to receive it; or
  • We are otherwise permitted to do so under applicable law.

 

You may unsubscribe at any time by:

 

Withdrawing consent for marketing does not affect service-related or contractual communications.

We do not sell your personal information or provide it to third parties for their independent marketing.

9. Sharing Personal Information

Where necessary, we may share personal information with:

  • Website-hosting, IT, cloud and cybersecurity providers;
  • Email, communications and customer-management service providers;
  • WhatsApp and Meta when you activate or use the chat widget;
  • Google, where Google Analytics or reCAPTCHA is used;
  • Payment, banking, accounting and professional-service providers;
  • Trainers, consultants and authorized delivery partners;
  • Accreditation and certification bodies, including BCI and PECB, where required to provide a requested course or certification;
  • Your employer or sponsoring organization, where appropriate;
  • Government, regulatory, judicial or law-enforcement authorities where required by law; and
  • Parties involved in a business restructuring, merger, acquisition or sale, subject to appropriate confidentiality safeguards.

 

Service providers are permitted to process personal information only for the relevant service and are expected to protect it appropriately.

10. International Transfers

Our business and some of our service providers operate internationally. Personal information may therefore be processed outside the UAE or the country in which it was collected.

Our Website may be hosted on servers in India, while providers such as Google, WhatsApp and Meta may process information in the United States and other countries.

Where required by applicable law, we use appropriate contractual, technical and organizational safeguards for international transfers.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet contractual, certification, accounting, legal and regulatory requirements.

Retention periods depend on the nature of the information and our relationship with you. When information is no longer required, it is securely deleted, anonymized or retained only where legally necessary.

12. Security

We use reasonable physical, administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic-storage system can be guaranteed to be completely secure. You are responsible for ensuring that any information you send to us is transmitted appropriately.

13. Your Rights

Depending on the law applicable to you, you may have the right to:

  • Obtain information about how your personal information is processed;
  • Request access to the information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your information in certain circumstances;
  • Request restriction or suspension of certain processing;
  • Object to certain processing, including direct marketing;
  • Withdraw consent at any time;
  • Request transfer of your information where applicable;
  • Object to certain automated decisions; and
  • Submit a complaint to the relevant data-protection authority.

 

These rights may be subject to legal conditions and exceptions.

To exercise a right, contact info@marjasonconsulting.com. We may need to verify your identity before completing your request.

14. Third-Party Websites

The Website may contain links to third-party websites and services. We do not control their privacy or security practices and are not responsible for their content or handling of personal information.

We recommend reviewing the privacy policy of any external service before providing personal information.

15. Children’s Information

The Website and our business services are not directed at children. We do not knowingly collect personal information from children through the Website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, technology or legal obligations. The date at the top identifies the latest version.

Where a material change affects how we use personal information, we will provide additional notice where reasonably practicable or legally required.

17. Contact Us

Questions, concerns or requests concerning this Privacy Policy or our handling of personal information may be directed to:

Marjason Consulting DWC-LLC
Business Center, Dubai World Central
PO Box 390667
Dubai, United Arab Emirates
info@marjasonconsulting.com